No-broker mode

What to do when your carrier or broker asks for CPSC certificate data

If a carrier, freight forwarder, or broker asks for CPSC documents, the first job is to confirm who will transmit CPSC PGA data in ACE.

Audience: Importers whose carrier, freight forwarder, broker, or shipping partner requested CPSC data.

Check if my shipment is affected View sample handoff packet

Ask the right operational question

Do not start by asking whether a PDF is enough. Start by asking which CPSC PGA workflow they support.

Do you support CPSC Full PGA?

Do you support CPSC Reference PGA?

Can I provide Certifier ID, Product ID, and Version ID?

Do you need certificate data in a specific spreadsheet format?

Confirm the filing party

CPSCReady does not file ACE entries. If your shipping partner cannot transmit required CPSC data, you may need a licensed customs broker or another trade partner.

Confirm who is acting as Importer of Record.

Confirm whether Section 321 CPSC eFiling can be handled if applicable.

Confirm HTS/product category review responsibility.

Contact a licensed customs broker if the carrier or forwarder cannot confirm who will transmit CPSC PGA data in ACE.

Prepare handoff data

A broker-ready packet should include the data needed for Full PGA and the identifiers needed for Reference PGA, plus source notes and missing-data flags.

Build a Full PGA data pack.

Build a Reference PGA identifier pack if using Product Registry.

Prepare product ID, citation mapping, testing/lab records, records contact, and Product Registry identifiers before the broker handoff.

Send a short broker email template with the data attached or pasted.

Copy-ready assets

Templates you can adapt

Carrier/broker clarification email

Subject: Clarify CPSC document request for [Shipment/Tracking]

Hi [Name],

You asked for CPSC documents or data for [Product ID]. Can you confirm exactly what is needed before entry?

1. Are you asking for Full PGA certificate data?
2. Are you asking for Product Registry Reference PGA identifiers: Certifier ID, Product ID, and Version ID?
3. Can your team transmit CPSC PGA data in ACE, or do we need a customs broker?
4. Do you require a spreadsheet, a draft CPC/GCC PDF, or both?
5. What is the deadline for final data before entry?

Thanks,
[Importer Name]

No-broker call script

We are the importer preparing CPSC eFiling data. Before the shipment moves, we need to confirm who can transmit CPSC PGA data in ACE. Do you support Full PGA, Reference PGA, both, or neither? If neither, do you require us to appoint a licensed customs broker? Once a broker is assigned, what product ID, citation, testing, lab, records-contact, shipment, and Product Registry fields should we provide?

Mini FAQ

Common questions

Is a CPC/GCC PDF enough?

Maybe not. A PDF may support the record, but the filing partner may need structured Full PGA data or Product Registry identifiers.

What if the carrier cannot file CPSC data?

Confirm whether a licensed customs broker or another filing partner is needed. CPSCReady does not act as that filing party.

Next step

Run the no-broker readiness path and generate a broker request checklist.

Check if my shipment is affected